Open source software is software with source code that anyone can inspect, modify, and enhance.
"Code" is the part of software that most computer users don't ever see, it's the code computer programmers can manipulate to change how a piece of software - a "program" or "application" - works. Programmers who have access to a computer program's source code can customise the software by adding features to it or fixing parts that don't always work correctly.
Open Source allows you to start today, as your organisation's requirements grow you can grow the software with new modules and plugins.
Adding a new user to Open Source software = £0.00
As your database grows you can upgrade your hosting to meet your needs.
EngageCRM UK host all systems with UKFAST to provide the best shared and dedicated hosting for Open Source software.
With Open Source you have full control of the software for your organisation!
SuiteCRM & Nextcloud both have internal developer tools that can customise modules and layouts and you are able to develop custom and bespoke features and integrate with other software
EngageCRM UK can work with you to develop new modules, API connections or plugins!
Your software, your data!
Protect your data inside SuiteCRM & NextCloud and control access to users.
EngageCRM UK guarantee we will release the full export of your open source database & files package anytime on request.
No software licence, no monthly user licences.
Add new users, grow your team without your prices rising.
EngageCRM UK costs are based on your Hosting and Supported Users!
CRM and cloud based systems are not just to solve your needs today.
If your organisation's requirements change, you need software that is adaptive and cost effective when change is needed!
SuiteCRM & Nextcloud are continually evolving in real time as their developers upgrade the software.
With an active community and dedicated developers working on the Open Source software, it is forever getting better:
Is there a higher risk or less security?
With hundreds of developers working on the application, there is a chance that some of them could have malicious intentions. The same risks are there with commercial applications.
Our main project SuiteCRM is supported by Sales Agility.
Both Sales Agility and EngageCRM UK take steps to ensure this doesn't reach released systems:
1. Sales Agility offer Long Term Support (LTS) to the project on all of their new releases.
2. Sales Agility review all new/updatedcode before adding a new release
3. EngageCRM UK use diagnostic tools to flag any potential malicious code
4. EngageCRM UK will run scheduled checks on client hosting environment for health risks
Will there be a higher Long-term Cost?
There can be concerns with Open-Source projects that customers may be left alone solving all of the issues that may occur and having to learn every level of the application.
With EngageCRM UK we are the experts, we solve the issues for you, we communicate with the project leaders and developers to improve and enhance your experience.
With SuiteCRM most of the headaches can be with the hosting permissions, all these problems are solved with our OnDemand service specifically designed to host SuiteCRM.
Do I receive the same level of support when compared to commercial software?
Yes, EngageCRM UK is a fully supported solution.
We are here to help! Only a telephone call or email away.
Our plans come with support hours that can be used by supported users to help with features and tools of the application(s)
Will the Open-Source project ever stop?
Our foundation application project is SuiteCRM.
SuiteCRM has a vibrant and active community with over 120,000 users!
Sales Agility are dedicated to the SuiteCRM project and offer Long Term Support (LTS) to the project on all of their new releases.
This means we have extra confidence the release has been tested and will be supported for at least 21 months after release.
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